At Celestia Disability Services, we are committed to protecting the privacy and confidentiality of all personal information we collect. We understand the sensitive nature of the information you share with us and handle it in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NDIS Practice Standards.
We collect personal information such as your name, contact details, and relevant health or support information only when it is necessary to provide services, respond to enquiries, or meet our legal and regulatory obligations.
Your information will always be:
- Collected fairly, lawfully, and with your consent.
- Used only for the purpose for which it was provided (such as delivering services or responding to enquiries).
- Stored securely to protect against loss, misuse, or unauthorised access.
- Shared only with your consent or when required by law.
You have the right to:
- Access the personal information we hold about you.
- Request corrections to ensure your information is accurate and up to date.
- Raise any concerns about how your information is managed.
If you would like more information about our privacy practices or wish to make a privacy enquiry or complaint, please contact us at:
info@celestiadisabilityservices.com.au
We take your privacy seriously and will respond promptly to any concerns.